Receptionist – SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

Primary Responsibilities

The receptionist is responsible for receiving clients and answering the switchboard in a friendly and professional manner.

Specific Responsibilities

Telephones to be answered immediately in a friendly and professional manner.
Clients to be received and helped in a friendly and professional manner.
Occasionally other divisional tasks will be requested of the receptionist which must be performed as soon as possible but must not interfere with the primary responsibility of reception and telephone duties.
Clients must be offered refreshments immediately while waiting for the appropriate staff to attend to them.
Handling and distribution of internal mail.
Distribution and co-ordination of all driver requests might be requested from you on ad hock basis
Housekeeping of reception area.
Capturing of Timesheets as and when required
Adhere to all quality and safety requirements of the SGS management system.
DHL.
General office tasks.
Boardroom bookings.
Perform any other reasonable tasks as assigned by direct line manager.
Abide by SGS Rules of Life and the SGS Code of Integrity

Qualifications

Grade 12 / Matric
Computer Literacy in Excel, Word and Outlook

Experience

Minimum 4 years’ experience as a receptionist or in office administration
Ability to multi-task and handle several issues simultaneously
Ability to maintain a positive and professional attitude

Additional Information

Required Skills / Knowledge

Telephone Etiquette skills is an advantage.
Excellent interpersonal skills
High level of urgency
Friendly disposition
Professional

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